Courses

Cisco Phone Troubleshooting: Phone not Registering

This brief video explains how to troubleshoot a Cisco Phone that does not register using the ‘shutdown’ and ‘no shutdown’ commands. This video is a small portion of the Configuring a Switch to Support Cisco Phones Tech Session. Be sure to view that video if you are interested in more information on similar topics.

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Collaboration Security Concepts

Collaboration security is more than toll fraud prevention. In this 1-hour webinar, Toby Sauer covers the areas of Collaboration that should be addressed to fully secure Call control, applications, gateways, and phones. The webinar focuses on the Collaboration functions and will not address network security. Click here to view/download the slides for this Tech Session. 

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Configuring and Troubleshooting Dial Peers on a Voice Gateway

This webinar is part of the CLCOR study series. In this session, Kevin Koeper, goes over how to configure Dial Peers in a voice gateway (H.323 and CUBE). He reviews the different types of Dial Peers and how to use each type. Finally, he shows how to troubleshoot several common issues using debugs on the

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