Courses

What’s the Difference Between Apply Config and Reset on a Cisco Phone?

By: Kevin Koeper If you have worked with Cisco phones for very long, you have probably noticed when configuring a phone in Communications Manager there is an option to “Reset” the phone and an option to “Apply Config” to the phone. You may wonder why there are two buttons that seem to do the same […]

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Remote Workforce Reimagined

In this 30 minute session, Edwin Owen and Kenya Thomas discuss the current remote work IT landscape and ways it can powerfully impact your business with today’s threats. They discuss today’s security risks and ways to address them against today’s threats. And, finally, they provide an overview of remote workforce solutions such as Meraki and

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Configuring and Troubleshooting an SIP Trunk

This webinar is part of the CLCOR study series. In this session Kevin Koeper goes over how to configure a SIP trunk in Communications Manager (CUCM) and in the voice gateway (CUBE). He then reviews the SIP messages sent during a call and troubleshoots several common issues using debugs on the voice gateway. Click here

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