Courses

This short video breaks down the steps to be taken and the questions to be asked when troubleshooting MRA. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics. https://portal.skyline-ats.com/wp-content/uploads/2021/04/MRATroubleshootingApproachSnippetPracticalCiscoExpressway.mp4

This brief video provides an overview of Mobile and Remote Access (MRA) which is used on devices that are registered to Communications Manager such as Jabber, IP Phones, Video Endpoints, etc. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested

This short video breaks down Inbound DNS Service Records including parameters such as Protocol, Service, Transport, Port, and Location. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This short video provides an overview of Expressways and how they are used to traverse Firewalls. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This live demo walks you through a Cisco Expressway Troubleshooting scenario involving an internal and external instance of Jabber. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This live demo walks you through a Cisco Expressway Troubleshooting scenario involving a Communications Manager, Expressway-C, and Expressway-E. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This video walks you through the steps involved in troubleshooting a B2B network including question such as, “Is the issue isolated to a single cell?” and “Are calls unsuccessful only when initiated from the customer site?” This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that

This brief video explains how certificates are used in Call Manager and how they relate to Expressways. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This video outlines the flow of B2B Calling including how Expressways use protocols to open Firewall ports. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This video explains what Business to Business (B2B) Calling is including some of the important components and features. This video is a small portion of the Practical Cisco Expressway Troubleshooting Tech Session. Be sure to view that video if you are interested in more information on similar topics.