This video briefly reviews the OSI Model and goes into greater depth on Layer 2 and Layer 3 discussing CoS, QoS, and DSCP Priority Levels. This video is a small portion of the Analyzing Quality Issues in Converged Networks Tech Session. Be sure to view that video if you are interested in more information on similar […]
Classifying Network Traffic Read More »
This short video discusses the characteristics of both voice and data traffic including as they pertain to bandwidth usage, data rate, and sensitivity to dropped and delayed packets. This video is a small portion of the Analyzing Quality Issues in Converged Networks Tech Session. Be sure to view that video if you are interested in more
Characteristics of Voice and Data Traffic Read More »
This video provides a brief summary of the main points of Cisco Unity Connection Call Handlers including Directory Handlers, Interview Handlers, and how to route calls to both of these. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video
Directory Handlers Summary Read More »
This brief video shows you how you can use different search criteria to search for a user in the Directory including using the telephone keypad (TUI). This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested
Directory Handler – How to Search for a User Read More »
This brief video shows you how to record a greeting using the Media Player Toolbar pointing out all of the different features on the interface. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in
Recording Greeting with the Media Player Toolbar Read More »
This video explains what a Directory Handler is and also discusses Default Directory Handlers and voicemail users assigned to Directory Handlers. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar
Overview of Directory Handlers Read More »
This video explains what an Interview Handler is, how to add one, and walks through a configuration example. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Overview of Interview Handlers Read More »
This video shows how to create a Help Desk Distribution List and how to add users to it. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Creating a Help Desk Distribution List Read More »
This short video goes through some of the Caller Input options found on the Edit Caller Input page including things like timeouts and options if the caller does not enter any digits. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view
Directory Handler Caller Input Page Read More »
This brief video shows you how to create a System Distribution List and how to add users to that list. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Creating a System Distribution List Read More »