This brief video shows you how to record a greeting using the Media Player Toolbar pointing out all of the different features on the interface. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in […]
Recording Greeting with the Media Player Toolbar Read More »
This video explains what a Directory Handler is and also discusses Default Directory Handlers and voicemail users assigned to Directory Handlers. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar
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This video explains what an Interview Handler is, how to add one, and walks through a configuration example. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Overview of Interview Handlers Read More »
This video shows how to create a Help Desk Distribution List and how to add users to it. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Creating a Help Desk Distribution List Read More »
This short video goes through some of the Caller Input options found on the Edit Caller Input page including things like timeouts and options if the caller does not enter any digits. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view
Directory Handler Caller Input Page Read More »
This brief video shows you how to create a System Distribution List and how to add users to that list. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Creating a System Distribution List Read More »
This short video provides a configuration example for a Directory Handler showing how to add Directory Search Options to an existing Call Handler and how to create a company-wide Directory Handler by last name. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure
Directory Handler Configuration Example Read More »
This video shows you how to route calls to both Directory and Interview Handlers including how to edit an Interview Handler and how to configure and assign an extension to the CTI Route Point. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure
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This brief video shows you how to add a new Directory Handler and walks you through all of the associated options. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar
Adding a New Directory Handler Read More »
This brief video shows you how to add a User Template to a System Distribution List. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 2 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Adding a Template to a System Distribution List Read More »