Courses

This short video walks you through, step-by-step, how a Call Handler works and some of the different options available. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This short video walks you through how to setup a sub Call Handler which must be done prior to setting up a Call Handler. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more

This brief video explains what Restriction Tables are and how to configure them. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This short video shows you how you can use the Media Player Toolbar or the Greetings Administrator to record Call Handler Greetings. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on

This brief video provides an overview of available Caller Input options including Call Action, Call Handler, Interview Handler, Directory Handler, Conversation, and User with mailbox. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in

This short videos shows you three ways to route a call to the Greetings Administrator including creating a Call Handler, creating a Routing Table, and adding a Caller Input option to a Call Handler. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure

This brief video walks you through the process of reaching a Call Handler. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This video walks you through how to setup a Help Desk Call Handler including how to set and verify caller input options. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on

This short video explains what a Greetings Administrator is, how it works, as well as its requirements. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.

This short video demonstrates how to enable greetings and also goes through the related options. This video is a small portion of the Configuring Cisco Unity Connection Call Handlers (Part 1 of 2) Tech Session. Be sure to view that video if you are interested in more information on similar topics.