In this short video, Kenya discusses determining what you consider to be rewarding work and setting personal goals to improve work ethic. This video is a small portion of the Ten Soft Skills You Need to Succeed Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Attitude and Work Ethic Read More »
These slides were used to present the Dealing With Challening Customers Tech Session. (Click below to view/download these slides)
Dealing With Challenging Customers Read More »
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. In this session, Edwin Owen discusses helpful strategies to deliver superior customer service in challenging situations. Click here to view/download the slides for this Tech Session.
Dealing With Challenging Customers Read More »
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. In this session, Kenya Thomas introduces Ten Soft Skills that will make you more efficient, more productive, and
Ten Soft Skills You Need to Succeed Read More »
These slides were used to present the Ten Skills You Need to Succeed Tech Session. (Click below to view/download these slides)
Ten Soft Skills You Need to Succeed Read More »
This quiz is compiled from questions presented by Kevin Koeper in his Preparing for Cisco’s CLCOR Exam Tech Session.
Preparing for Cisco’s CLCOR Exam Read More »
This short video reviews NTP including the various stratums and how subscribers and SIP phones get their time. This video is a small portion of the Preparing for Cisco’s CLCOR Exam Tech Session. Be sure to view that video if you are interested in more information on similar topics.
NTP Review (Section 1.3.b) Read More »
This video reviews security concepts for the CLCOR exam including ITL, CTL, MIC, and LSC. This video is a small portion of the Preparing for Cisco’s CLCOR Exam Tech Session. Be sure to view that video if you are interested in more information on similar topics.
Security Review (Section 1.1.g) Read More »
In this short video, Kevin Koeper reviews the advantages of high availability as well as the WAN requirements. This video is a small portion of the Preparing for Cisco’s CLCOR Exam Tech Session. Be sure to view that video if you are interested in more information on similar topics.
High Availability Review (Section 1.1.d) Read More »
In this short video, we look at what TFTP is as well as the two options for sending TFTP information, DHCP Option 150 and Option 66. This video is a small portion of the Preparing for Cisco’s CLCOR Exam Tech Session. Be sure to view that video if you are interested in more information on
TFTP Review (Section 1.3.f) Read More »