Learn To Accelerate Your Cloud-Based Configuration With Terraform
These slides were used to present the Learn To Accelerate Your Cloud-Based Configuration With Terraform Tech Session. (Click below to view/download these slides)
Learn To Accelerate Your Cloud-Based Configuration With Terraform
This 40-minute Tech Session, presented by Edwin Owen, is a beginner level webinar that will teach you the basics of Terraform, and how to use
What Is New with Snort V3.0
In this 40 minute session, Eric Smith covers Snort v3.0, including: A brief history of Snort New features of Snort v3.0 How to migrate your
What Is New with Snort V3.0
These slides were used to present the What Is New with Snort V3.0 Tech Session. (Click below to view/download these slides)
A Cloud Security Workshop – Zero Trust Architecture and Beyond
Remote and roaming users, cloud-based apps, and insecure networks are all leaving the door open to attacks like phishing, ransomware, and malware. With more users,
A Cloud Security Workshop – Zero Trust Architecture and Beyond
These slides were used to present the A Cloud Security Workshop – Zero Trust Architecture and Beyond Tech Session. (Click below to view/download these slides)
Five Things You Can Do with a Raspberry Pi in a Study Lab
In this 40 minute session, Eric Smith dives into the world of Rasberry Pi and covers: A brief history of small board computer systems Various
Overview of Network Programmability
This 1-hour Tech Session, presented by Edwin Owen, provides a sound understanding of what is meant by the term Programmability and the essential tools every
Introduction to Multifactor Authentication – Cisco Duo and a Zero Trust Solution
In this 30 minute session, our Cisco-certified cybersecurity expert, Kenya Thomas, highlights the importance of using MFA to protect yourself and your company from phishing
Healthy Mind / Healthy Body
This short video talks about the benefits of regular exercise and meditation and how that ties in to work performance. This video is a small
Why Are Some Customers Difficult?
This short video talks about what makes some customers difficult and what they may be looking to get out of the interaction. This video is
Cultivating a Positive Mental Attitude
This video talks about different ways of cultivating a positive attitude including creating a gratitude journal. This video is a small portion of the Dealing
Dealing With Customers In Person
This brief video gives some tips on how to deal with customers in person including making eye contact and using non-verbal encouragers. This video is
Building Rapport
This brief video provides tips on how to build rapport with your customers including addressing them by name, using “we” language, and being attentive to
Dealing With Customers Over the Phone
This brief video provides best practices for dealing with customers over the phone which is a very different experience than in-person. This video is a