Overview of Cisco Phone Device Settings, Part 1
These slides were used to present the Overview of Cisco Phone Device Settings, Part 1 Tech Session. (Click below to view/download these slides)
Overview of Cisco Phone Device Settings, Part 1
When configuring a phone in Cisco Unified Communications Manager, the device page has hundreds of fields but many of them are never changed. Have you
Troubleshooting Phone Registration Issues
In this 1-hour Tech Session, Kevin Koeper takes a deep dive into issues with Cisco Phones Registering to Cisco Unified Communications Manager. Click here to
CLCASC Practice Quiz
This quiz will test your knowledge of Cisco voice security concepts. The quiz is based on material covered in the “Collaboration Application Security Concepts” (CLCASC)
CLACCM Practice Quiz
This quiz will test your knowledge of material in the “Implementing Cisco Advanced Call Control and Mobility” (CLACCM) class. This quiz can be used as
DCCOR Practice Quiz
This quiz will test your knowledge of material in the “Implementing and Operating Cisco Data Center Core Technologies” (DCCOR) class. This quiz can be used
CLFNDU Practice Quiz
This quiz will test your knowledge of material in the “Understanding Cisco Collaboration Foundations” (CLFNDU) class. This quiz can be used as a review for
JavaScript Essentials
Presented by Brandon Stryker, this Tech Session provides a high-level overview designed to introduce the fundamentals of JavaScript, the indispensable language for dynamic web interactions.
JavaScript Essentials
These slides were used to present the JavaScript Essentials Tech Session. (Click below to view/download these slides)
SCOR Comprehensive
This quiz will test your knowledge in all areas of the CCNA curriculum including Security Concepts, Network Security, Securing the Cloud, Content Security, Endpoint Protection and
CompTIA Network+
This quiz will test your knowledge in all areas of the CompTIA Network+ curriculum including the OSI model, routing protocols, TCP/IP networking, wireless encryption and more.
CompTIA IT Fundamentals+
This quiz will test your knowledge in all areas of the CompTIA IT Fundamentals+ curriculum including operating systems, cloud computing, network topologies, firewalls, malware, ransomware, network
SCOR Security Concepts
This quiz will test your knowledge of Security Concepts including common threats, data breaches, common vulnerabilities, path traversal, Cisco DNA Center APIs, and more. Tip:
SCOR Network Security
This quiz will test your knowledge of Network Security including topics such as: firewall capabilities, device hardening, DHCP snooping, and more. Tip: Quiz questions are
SCOR Securing the Cloud
This quiz will test your knowledge of Securing the Cloud including cloud service models, DevSecOps, security capabilities, cloud logging, and more. Tip: Quiz questions are
SCOR Content Security
This quiz will test your knowledge of Content Security traffic redirection, cloudbased email and web solutions, SPAM filtering, email encryption, and more. Tip: Quiz questions
SCOR Endpoint Protection and Detection
This quiz will test your knowledge of Endpoint Protection and Detection including Endpoint Protection Platforms (EPP) solutions, Endpoint Detection & Response (EDR) solutions, Cisco Secure
SCOR Secure Network Access, Visibility, and Enforcement
This quiz will test your knowledge of identity management, posture assessment, DNS tunneling, ICMP, FTP/SSH/SCP/SFTP, NTP, network telemetry, and more. Tip: Quiz questions are randomized
Introduction to Collaboration Edge
Cisco Expressways are used to connect with SIP and H.323 devices, network control, and firewall traversal. This Tech Session will serve as an introduction to
Introduction to Collaboration Edge
These slides were used to present the Introduction to Collaboration Edge Tech Session. (Click below to view/download these slides)
How to View the Audit Logs in CUCM
The Application Audit logs record all configuration changes made by a user through command line or through the GUI. Logs can be enabled for the
How to View the Audit Logs in CUCM
These slides were used to present the How to View the Audit Logs in CUCM Tech Session. (Click below to view/download these slides)
Web Development Building Blocks
In this brief video, Brandon Stryker provides a high-level overview of how HTML, CSS, and JavaScript come together to build dynamic web pages.
HTML Page Structure
This video walks through some of the key HTML structure elements including: <div> <h> <a> <ul> <button>
JavaScript Overview
In this brief video, Brandon Stryker explains how JavaScript is responsible for adding dynamic behavior to a web page based on user interaction.
CSS Styling and Design
This video explains CSS’ role in web page creation including how to add styling to a variety of different HTML elements.
How to Use JavaScript
In this video, Brandon Stryker expands upon basic JavaScript concepts to show how to add JavaScript to HTML. This includes: Event listeners The DOM setTimeout()
Introduction to Web Development (HTML, CSS, JavaScript, and Tooling)
The Application Audit logs record all configuration changes made by a user through command line or through the GUI. Logs can be enabled for the
Introduction to Web Development (HTML, CSS, JavaScript, and Tooling)
These slides were used to present the Introduction to Web Development (HTML, CSS, JavaScript, and Tooling) Tech Session. (Click below to view/download these slides)
All About Call Detail Records (CDRs) In CUCM
Call Detail Records (CDRs) are a record of all calls made and received by phones registered to Communications Manager. These records include information on the
All About Call Detail Records (CDRs) In CUCM
These slides were used to present the All About Call Detail Records (CDRs) In CUCM Tech Session. (Click below to view/download these slides)
Back to the Basics – Audio Codec Selection
In this Tech Session, Toby Sauer takes an in-depth look at: Audio codec selection Its impact on networking bandwidth and collaboration design Codec configuration in
Back to the Basics – Audio Codec Selection
These slides were used to present the Back to the Basics – Audio Codec Selection Tech Session. (Click below to view/download these slides)
All About Transferring Calls Out Of Voicemail
In this Tech Session, Kevin Koeper goes over the different options available to transfer a caller out of a voicemail box using Cisco Unity Connection.
All About Transferring Calls Out Of Voicemail
These slides were used to present the All About Transferring Calls Out Of Voicemail Tech Session. (Click below to view/download these slides)
Back to the Basics: Media Resources
In this Tech Session, Toby Sauer covers: Media resources Media resource groups Media resource lists Click here to view/download the slides for this Tech Session.
Back to the Basics: Media Resources
These slides were used to present the Back to the Basics: Media Resources Tech Session. (Click below to view/download these slides)
Back to the Basics: Device Pools
In this Tech Session, Toby Sauer delves into the many functions provided by Device pools. Click here to view/download the slides for this Tech Session.
Back to the Basics: Device Pools
These slides were used to present the Back to the Basics: Device Pools Tech Session. (Click below to view/download these slides)
Web SSO Initiated By a Service Provider
This video walks you the four steps the Service Provider takes to initiate Web SSO: Access protected service Send to IdP to get authenticated Authenticate
Collaboration Application Authentication
In this brief video, Toby Sauer covers the different components of CUCM including: Cisco UDS CTI SIP IM and Presence SOAP This video is a
OAuth 2.0 Overview
This video provides an overview of OAuth including topics such as: Unity Connection Access Tokens Refresh Tokens OAuth Authorization Service OAuth Roles OAuth Flow This
Cisco Collaboration User Types
In this video, Toby Sauer covers Cisco Collaboration User Types as well as: OAuth Flow Using OAuth Token to Authenticate to a Web Service Session
SSO Protocols
This video walks you through the different SSO protocols and standards including: LDAP SAML 2.0 OAuth GUI access and UC interfaces This video is a
Authentication vs Authorization
In this short video, Toby Sauer covers the differences between Authentication and Authorization as well as the different types of Authentication (single-factor, two-factor, multi-factor). This
Why SSO?
In this short video, Toby Sauer goes through a number of issues that company’s face that can be fixed by implementing Single Sign-On (SSO) including:
SSO Collaboration
This brief video talks about the different Cisco Collaboration applications that support SSO including: CUCM IMP UCCX CUC Webex This video is a small portion
Security Assertion Markup Language (SAML)
In this brief video, Toby Sauer covers what SAML is as well as the two parts of the login process: Authentication and Authorization. This video
What is RTMT?
Learn what Cisco’s Real Time Monitoring Tool (RTMT) is, what it can do, and what it CANNOT do. This video is a small portion of
Steps to Introduce Zero Trust Architecture
After learning about all of the benefits of Zero Trust Architecture, this video walks you through the steps to implement it from Assessment to Deployment
Logical Components of Zero Trust Architecture
This short video provides an overview of the Logical Components found in Zero Trust Architecture including the control plane, data plane, CDM system, threat intelligence,
Zero Trust Lingo
This brief video introduces some of the language and concepts surrounding Zero Trust including Policy Engine (PE), Policy Administrator (PA), Policy Enforcement Point (PEP), Continuous
Tenets of Zero Trust
Learn about the Seven Tenets of Zero Trust in this video: All data sources and computing services are considered resources. All communication is secured regardless
Enterprise with RA Zero Trust Use Case
In this short video, Eric Smith walks through the common scenario of Enterprise with Remote Access. This video is a small portion of the Zero-Trust:
Enterprise with Nonemployee Access Zero Trust Use Case
In this short video, Eric Smith walks through the common scenario of Enterprise with Nonemployee Access. This video is a small portion of the Zero-Trust:
Multi-Cloud Scenario Zero Trust User Case
In this short video, Eric Smith walks through deploying Zero Trust Architecture in a Multi-Cloud Access scenario. This video is a small portion of the
Threats Against Zero Trust
This video outlines the various threats that surround Zero Trust including: Subversion of the ZTA decision process Denial of Service (DoS) or Network Disruption Stolen
Variations of Zero Trust Architecture
In this video, learn about different variations of Zero Trust architecture including Pure ZTA and Hybrid ZTA. This video is a small portion of the
CompTIA Network+: Networking Fundamentals (Part 1 of 6)
These slides were used to present the CompTIA Network+: Networking Fundamentals (Part 1 of 6) Tech Session. (Click below to view/download these slides)
CompTIA Network+: Networking Fundamentals (Part 1 of 6)
In this first Tech Session of six, Jim Goughenour takes a deep dive into the Network Fundamentals part of the exam blueprint. Topics include OSI
Simplifying Your Multi-Site Dial Plan Using Local Route Groups
In this Tech Session, Toby Sauer shows how to simplify your multi-site Dial Plan by implementing local route groups. He compares traditional dial plans with
Simplifying Your Multi-Site Dial Plan Using Local Route Groups
These slides were used to present the Simplifying Your Multi-Site Dial Plan Using Local Route Groups Tech Session. (Click below to view/download these slides)
Everything You Always Wanted To Know About CUCM Service Parameters (But Were Afraid To Ask)
In this Tech Session, Kevin Koeper goes over some commonly changed default settings in Communications Manager (CUCM). These settings are configured on the Enterprise Parameters
Everything You Always Wanted To Know About CUCM Service Parameters (But Were Afraid To Ask)
These slides were used to present the Everything You Always Wanted to Know About CUCM Service Paramaters (But Were Afraid To Ask) Tech Session. (Click
Advanced Uses for Translation Patterns in CUCM
In this session, Toby Sauer covers some advanced uses for translation patterns in Cisco Unified Communications Manager including: Searching multiple groups of phones (DID vs.
Advanced Uses for Translation Patterns in CUCM
These slides were used to present the Advanced Uses for Translation Patterns in CUCM Tech Session. (Click below to view/download these slides)
Programmability Self-Study Topics – Learning Collection
This learning collection covers a variety of Programmability-related topics including: YANG, NETCONF, RESTCONF, Python, Git, and Postman.
Webex Certificate-Based Local Gateway Implementation
In this session, Toby Sauer will explain the required implementation of the certificate-based Local Gateway in a Webex environment. Due to lab limitations, a demonstration
Webex Certificate-Based Local Gateway Implementation
These slides were used to present the Webex Certificate-Based Local Gateway Implementation Tech Session. (Click below to view/download these slides)
Webex Registration-Based Local Gateway Implementation
In this session, Toby Sauer explains and demonstrates the implementation of a Webex local PSTN Gateway. It includes a demonstration of the CUBE configuration to
Webex Registration-Based Local Gateway Implementation
These slides were used to present the Webex Registration-Based Local Gateway Implementation Tech Session. (Click below to view/download these slides)
Preparing for the CLCEI Test – Learning Collection
Skyline instructor Toby Sauer put together this series of Tech Sessions to prepare you for taking the CLCEI exam.
Preparing for the CLCEI Test Part 5: MRA/Certificates
In the final session of Preparing for the CLCEI test, Toby Sauer focuses on MRA and Certificates.
Preparing for the CLCEI Test Part 4: B2B Communications
In this fourth session on preparing for the CLCEI, Toby Sauer covers the concepts and areas of focus for B2B communications using Cisco Expressways.
Grow Your Network programmability Skills with Cisco DevNet
In this 30-minute Tech Session, Edwin Owen teaches you how to advance your network programmability skills using the Cisco DevNet site. Learn: Where to find
Preparing for the CLCEI Test, Part 3: CUCM/Expressway Integrations
In this third session on preparing for the CLCEI, Toby Sauer covers the concepts and sample questions related to the CUCM and Expressway integrations.
CompTIA Network+ Overview
In this Tech Session, Jim Goughenour provides a high-level overview of the CompTIA Network+ credential. He shares his experience and information about the blueprint for
Preparing for the CLCEI Test: Expressway Optional Features
In this second session of CLCEI preparation, Toby Sauer covers the optional features of the Cisco Expressway series.
Preparing for the CLCEI Test: Expressway Fundamentals
In the first session about CLCEI topics, Toby Sauer covers the fundamentals of the Cisco Expressways covered in the test. Click here to view/download the
Preparing for the CLCEI Test: Expressway Fundamentals
These slides were used to present the Preparing for the CLCEI Test: Expressway Fundamentals Tech Session. (Click below to view/download these slides)
Changes to Webex Hybrid Calling: A CLCEI Addendum
There have been some fundamental changes to Webex Hybrid calling since CLCEI was written. While changes to the course are coming, this webinar will cover
Changes to Webex Hybrid Calling: A CLCEI Addendum
These slides were used to present the Changes to Webex Hybrid Calling: A CLCEI Addendum Tech Session. (Click below to view/download these slides)
Learn To Accelerate Your Cloud-Based Configuration With Terraform
These slides were used to present the Learn To Accelerate Your Cloud-Based Configuration With Terraform Tech Session. (Click below to view/download these slides)
Learn To Accelerate Your Cloud-Based Configuration With Terraform
This 40-minute Tech Session, presented by Edwin Owen, is a beginner level webinar that will teach you the basics of Terraform, and how to use
What Is New with Snort V3.0
In this 40 minute session, Eric Smith covers Snort v3.0, including: A brief history of Snort New features of Snort v3.0 How to migrate your
What Is New with Snort V3.0
These slides were used to present the What Is New with Snort V3.0 Tech Session. (Click below to view/download these slides)
A Cloud Security Workshop – Zero Trust Architecture and Beyond
Remote and roaming users, cloud-based apps, and insecure networks are all leaving the door open to attacks like phishing, ransomware, and malware. With more users,
A Cloud Security Workshop – Zero Trust Architecture and Beyond
These slides were used to present the A Cloud Security Workshop – Zero Trust Architecture and Beyond Tech Session. (Click below to view/download these slides)
Five Things You Can Do with a Raspberry Pi in a Study Lab
In this 40 minute session, Eric Smith dives into the world of Rasberry Pi and covers: A brief history of small board computer systems Various
A Cloud Security Workshop – Zero Trust Architecture and Beyond
Remote and roaming users, cloud-based apps, and insecure networks are all leaving the door open to attacks like phishing, ransomware, and malware. With more users,
CompTIA IT Fundamentals – Learning Collection
Skyline instructor Jim Goughenour put together this CompTIA IT Fundamentals series to help you on your way to CompTIA certification.
CompTIA: IT Fundamentals+: Security (Part 6 of 6)
Jim Goughenour continues his discussion of the IT Fundamentals Exam with part 8 where we take a look at the sixth domain of knowledge needed
CompTIA: IT Fundamentals+: Database Fundamentals (Part 5 of 6)
Jim Goughenour continues his discussion of the IT Fundamentals Exam with part 5 where we take a look at the fifth domain of knowledge needed
Configuring a Switch to Support Cisco Phones
This webinar is part of the CLCOR study series. In this session Kevin Koeper goes over how to configure a Cisco switch to support Cisco
SSO Basics for Collaboration Application
SSO simplifies the login process for users and administrators in Cisco Unified Communications products. In this 45-minute Tech Session, Toby Sauer presents: The login challenges
SSO Basics for Collaboration Application
These slides were used to present the SSO Basics for Collaboration Application Basics for Collaboration Application Tech Session. (Click below to view/download these slides)
CompTIA: IT Fundamentals+: Software Development (Part 4 of 6)
Jim Goughenour continues his discussion of the IT Fundamentals Exam with part 4 where we take a look at the fourth domain of knowledge needed
What Is TFTP and How Does CUCM Use It?
By: Kevin Koeper Trivial File Transfer Protocol (TFTP) is a simple, easy to use protocol that is used to transfer files between devices. TFTP is
Upgrading the Firmware on a Cisco Phone
In this 30-minute session, Kevin Koeper goes over: What phone firmware is Why it needs to be updated How often it needs to be updated
Upgrading the Firmware on a Cisco Phone
These slides were used to present the Upgrading the Firmware on a Cisco Phone Tech Session. (Click below to view/download these slides)